Frequently Asked Questions
Everything you need to know about your GUESS timepiece
What is the standard shipping time for GUESS Watches in the US?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy for watches?
We offer a 30-day return policy for all unworn watches in their original packaging with all tags and protective films intact.
Do GUESS watches come with a warranty?
Yes, all GUESS watches purchased through our official US store come with a limited manufacturer's warranty covering defects in materials and workmanship.
How do I adjust the size of my watch band?
For metal link bracelets, we recommend visiting a local jeweler or professional watch repair shop. Leather and silicone straps feature multiple buckle holes for easy self-adjustment.
Are GUESS watches water-resistant?
Most of our timepieces are water-resistant ranging from 30m to 100m. Please check the specific product description or the case back of your watch for its exact rating.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay.